Migration

When you switch to SBA, we take care of a flawless migration of your telephony environment. We guide the entire process: from number retention to transferring settings and users.

Number retention runs through porting with your current provider; its lead time sets the planning, so that is where we start. Meanwhile we build your new environment in full: users, queues, menus, opening hours and forwarding rules.

We schedule the switch itself at a moment that suits you, usually outside office hours, and we test every number before the old system goes out. Only once everything is in place do we shut the old environment down.