Dryffus
Together with Dryffus, we developed an API integration for KLM to integrate crew transport payment processes with their back-end system.
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Microsoft
Your ideal working environment
Discover how we make your organization fully operational within the Microsoft ecosystem.
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What we manage in a Microsoft environment
Microsoft keeps the service running. What lives in your environment, who may access it and how long it is kept is not covered by that — which is exactly the confusion most organizations walk into.
We set it up, record who can reach what, put the licences on what people actually use, and make our own backup. Because at Microsoft, a deleted mailbox is simply gone after the retention period.
Fully operational in the Microsoft ecosystem
Microsoft’s ecosystem is vast and offers countless possibilities. Instead of overwhelming you with technical details and long comparison lists, we focus on what really matters: your ideal work environment. Instead of immediately suggesting that you should always take the full ecosystem, we look together at what is really needed.
Depth — because you read attentively
Under the surface, “the workplace in Microsoft” is a stack of agreements: who may access what and why, which licence belongs to which use, what happens to the account of a departing colleague, and where the copy lives of the data Microsoft does not keep for you. We record those agreements and keep them current.
That last point surprises people most: Microsoft keeps the service running, not your history. A deleted mailbox is genuinely gone after the retention period — unless a backup of your own stands beside it, so we put one there.
Everything perfectly coordinated
Whether it is setting up a full workstation with Microsoft 365, managing your Exchange server or supporting your colleagues with Surface hardware, we have the expertise to take care of it all down to the last detail. In addition, we strongly believe in the power of integration. Using tools like Teams for communication, Copilot for smart assistance and OneDrive for storage, we create a work environment where everything is perfectly aligned.
The entire ecosystem at a glance
Exchange
We provide accurate installation and configuration of your Exchange server so you can centrally manage all your emails, contacts, calendars and tasks.
Office 365
With Office 365, you get access to premium apps such as Word, Excel, PowerPoint and Outlook, complemented by cloud services such as OneDrive and Teams.
Microsoft 365
This is Microsoft’s most complete package. Simply put, it includes everything: Exchange, Office 365, Windows licences, advanced security and device management through Intune.
Copilot
You’ll receive licences from us that allow you and your colleagues to use Copilot within all Microsoft applications and the Edge browser for smart assistance with daily tasks.
Remote desktop
Connect to your workspace regardless of your device and location. We verify your identity with a password and two-step verification, giving you instant access to all your applications and files.
Hardware
We can provide and manage hardware in addition to software. Microsoft Surface laptops are a good example.
Want to talk through your workplace?
Instead of immediately suggesting that you should always take the full ecosystem, we look together at what is really needed. Whether you opt for the full package or just specific components, we are happy to help you make the right choice!
Copilot (AI)
We really make Copilot part of your daily work. Think of automatically drafted replies when you receive emails, recommendations when you make your schedule and automatic creation of documents and presentations.
Before Copilot is usable, your house has to be in order: Copilot sees everything the user is allowed to see. If permissions are set too broadly, it will cheerfully summarise documents nobody should have been able to open. So we look at the permission structure first and at the functionality second.
Then we work out together where the return actually is. Usually that is a handful of recurring tasks – minutes, quotation text, mail handling – and not the whole working day. We roll it out to a small group, measure whether it really saves time and only then expand.
RMM
Across the entire Microsoft ecosystem, we perform preventive maintenance and proactive monitoring (RMM). So you never have to worry about workstations that are out of date or exposed to viruses and spam.
That means we look not only at the workplace but also at the tenant itself: sign-in attempts that do not add up, mailbox rules quietly being created, licences running on unused, and settings drifting away from what we agreed.
Anything that stands out becomes a ticket, and anything that becomes a ticket comes back on your monthly invoice with the time spent. That way the management of your Microsoft environment stays verifiable, instead of a fixed amount you never see anything of.
Hardware
If you also let us arrange the hardware for your work environment, we always deliver it fully configured. All your colleagues have to do is log in with the data they receive from us and they can get started right away.
The rollout runs through Autopilot: the laptop is registered to your organization, and as soon as the new colleague logs in the device pulls down the right software, permissions and security settings itself. We do not even have to touch the machine, so an urgent replacement can go straight to a home address.
We supply hardware at market rates with a 10% margin, and you may have that audited once a year at your own expense. So you can be sure that advice about replacement is about your interest and not about our margin.
The Microsoft ecosystem at our customers
At Kieu Engineering we manage the entire IT environment. This includes fixed telephony, workstations, Microsoft 365, Exchange server and backups.
At Uniglobe Alliance Travel we provide the entire IT environment. This includes fixed telephony, workstations, Microsoft 365, backups, and we built their complete ticket system.
Together, let’s turn your IT problems into a success story. IT that works for you and supports the growth of your business. Contact us today and discover the possibilities!
Your next step
You're in good company!
Uniglobe Alliance Travel
At Uniglobe Alliance Travel we supply the entire IT environment. This includes fixed telephony, workstations, Microsoft 365, backups, and we built their complete ticket system.
Rotterdamse Zaken
We developed a CRM system for Rotterdamse Zaken that helps them manage all affiliated partners and track the content they need to develop.
Want to discuss your IT needs?
Tell us what you are running into. No obligation, and you will speak to the specialist who would actually pick the work up.
Quality is paramount to us
For us quality means three things at once: meeting the requirements and expectations of our customers, living up to our own professional standards, and working to established norms and guidelines. That last one is audited every year by an independent party, DNV. Not because a logo looks good, but because it forces us to keep our own agreements on the days when it is busy.
- ISO 9001 — quality management
- Our processes are written down and measured: how a report comes in, who picks it up, what was agreed and what was done. That is why you get the same way of working from us, even when someone else is at the controls.
- ISO/IEC 27001 — information security
- Access, authorisations, logging, backups and incident handling are set up to the standard and audited periodically. On information security and privacy we are deliberately not flexible: there we follow the norm.
- NEN 7510 — care and sensitive data
- The additional Dutch standard for organizations working with health data. If you work in or for healthcare, you do not have to take our way of working on trust: it has been audited.
The certificates are one click away: ISO 9001, ISO/IEC 27001 and NEN 7510 (pdf). If you want to check our margin on hardware, you may have an audit carried out once a year at your own expense.
What customers ask us most often
Do you make backups of Microsoft 365?
Yes, and that is no luxury: Microsoft keeps the service running, but does not keep your data for you. If an employee deletes a mailbox or a retention period expires, it is gone at Microsoft. Our backup is independent of that.
Which licence do we actually need?
Usually less than what is there. We look at what people really use and put the licence on that, instead of giving everyone the same heavy licence because it is easier to administer.
Can you take over our tenant?
Yes. We take over the management from your current partner or from yourself, record who may access what and why, and clean up the rights that have lingered over the years.
Does our data stay in the Netherlands?
For Microsoft 365 and Azure, what Microsoft agrees in the Microsoft Customer Agreement applies; those terms apply to you as soon as you use those services. What we control is how that environment is set up and managed for you, and we record that in our own agreements and SLA. In doubt about where something falls, ask us; we will look it up together instead of you having to distil it from two documents.