Dryffus
Together with Dryffus, we developed an API integration for KLM to integrate crew transport payment processes with their back-end system.
SBA — your IT partner
SimplicITy is a fact!
At SBA we believe that IT should be a bridge to simplicity and clarity, especially now that the complexity of systems is increasing rapidly.
Good night
This site thinks along. It adapts to your visit, and you can simply ask it something.
Ask the site itself
Rather ask than search?
This site can answer anything on our pages and in our services document. Ask your question the way you would ask a colleague; if the answer is not here, it will say so and put you through.
You are talking to our AI service, which knows everything on this site. Rather speak to a person straight away? Call 088 340 0047.
You are talking to our AI service, which knows everything on this site. Rather have a person straight away? We are closed right now; mail servicedesk@sba.nl.
IT support
Get fast, expert and personal help from our experts
At SBA, we don’t have long wait times where you have to navigate through three menus, explain your problem to the receptionist, and then be put on hold until our support team can assist you.
The satisfaction of our customers
We believe that satisfied customers are the best indicator of our success. No fancy talk, but real numbers straight from our customers.
A star rating sits under every ticket, so satisfaction is measured on the work itself and not once a year on a form. We ask customers for a review actively rather than waiting for one, we schedule evaluations whenever a customer wants one, and the owners may always be called directly.
Web applications
Customization that removes frustrations and eliminates manual work
Software that takes over an internal process, a full ticketing system, or an application that handles thousands of concurrent users: we build it with our own team of developers and designers. Throughout the project you deal directly with the people making it.
Building software with AI: experience still makes the difference
We have been building software for 22 years. Now with AI, in the editor and across the whole development pipeline, and therefore considerably faster than two years ago. So cheaper for you, without the quality dropping.
That works because the people behind the AI know the craft. Everyone on our team spent years studying computer science or software development, or had been building software for years before AI existed. All those years now pay off twice: it is precisely with AI that you see the difference between someone who understands the code and someone who merely has it generated.
Three questions for every software builder
There are now companies that never built software, cannot do it themselves, and offer it anyway: with AI. Would you have your house built by someone who has never built one, but has a clever assistant? Would you be operated on by a doctor who has never operated, but now has AI? Software that keeps your business running deserves the same question. So ask these three, of us as well.
Who reads the code the AI writes?
Whoever cannot read the code does not see the security hole. With us every line passes a developer who understands it.
Which coding standard applies?
Without a standard every module is an island nobody dares to touch two years on. We build to our own SBA coding standard.
Is the organisation ISO 27001 certified?
Then an auditor looks every year at what demonstrably happens with access, incidents and suppliers, not at what the website promises.
Our answer to the third question: ISO 27001, ISO 9001 and NEN 7510, audited every year by DNV. Download the certificates directly: ISO 9001, ISO/IEC 27001 and NEN 7510 (pdf).
Telephony 3CX
Good accessibility so that your customers are helped efficiently
No organization wants to be constantly available (besides emergency services). What you do want is for customers to receive quick and efficient assistance when they contact you. No long wait times, no need to repeatedly explain your situation, but instead, they receive the right help immediately.
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You're in good company!
Uniglobe Alliance Travel
At Uniglobe Alliance Travel we supply the entire IT environment. This includes fixed telephony, workstations, Microsoft 365, backups, and we built their complete ticket system.
Rotterdamse Zaken
We developed a CRM system for Rotterdamse Zaken that helps them manage all affiliated partners and track the content they need to develop.
We can also arrange these matters for you:
Microsoft 365
Your workplace properly arranged, with transparent pricing.
Cyber Security
Access your data and applications anywhere without limitations.
Workplace management
Workplace management and hardware supply for your organization.
Invitat.io
Organize your events effortlessly and quickly with Invitat.io
Websites & Hosting
Stable and reliable hosting of all your servers and websites.
IT travel industry
More than 15 years of behind-the-scenes experience at travel agencies.
Narrowcasting
We make the translation from technology to what you actually see.
Workplace & Hardware
Workplace management and hardware supply for your organization.
Want to discuss your IT needs?
Tell us what you are running into. No obligation, and you will speak to the specialist who would actually pick the work up.
Outside office hours? Customers with an SLA reach the emergency service on our general number; keep your three digit customer number to hand.
We are closed right now. We are back on working days from 09:00 to 17:00; mail us and we will pick it up as soon as we are in.
Quality is paramount to us
For us quality means three things at once: meeting the requirements and expectations of our customers, living up to our own professional standards, and working to established norms and guidelines. That last one is audited every year by an independent party, DNV. Not because a logo looks good, but because it forces us to keep our own agreements on the days when it is busy.
- ISO 9001 — quality management
- Our processes are written down and measured: how a report comes in, who picks it up, what was agreed and what was done. That is why you get the same way of working from us, even when someone else is at the controls.
- ISO/IEC 27001 — information security
- Access, authorisations, logging, backups and incident handling are set up to the standard and audited periodically. On information security and privacy we are deliberately not flexible: there we follow the norm.
- NEN 7510 — care and sensitive data
- The additional Dutch standard for organizations working with health data. If you work in or for healthcare, you do not have to take our way of working on trust: it has been audited.
The certificates are one click away: ISO 9001, ISO/IEC 27001 and NEN 7510 (pdf). If you want to check our margin on hardware, you may have an audit carried out once a year at your own expense.
Assured
Our way of working is audited and certified every year. Click a mark for the certificate.
Quality- Information security
- Healthcare
- Silver Partner
- Partner
