Good morning
Our working method
Servicedesk
No call flows or queues: direct contact with the specialist you need.
A different vision on IT support
Our vision on IT support differs from what — unfortunately — has become the standard today. We have no needlessly long call flow where you first have to work through three phone menus, explain your problem to a receptionist and then get put on hold until the support department has time for you.
Customers greatly value our way of providing remote support, because we can help quickly and efficiently no matter where you are. By using secure and reliable tools — such as screen-sharing software, VPN, terminal services and RMM — our colleagues can look along directly and solve problems as if they were physically on site with you.
Want to discuss your IT needs?
Tell us what you are running into. No obligation, and you will speak to the specialist who would actually pick the work up.
Outside office hours? Customers with an SLA reach the emergency service on our general number; keep your three digit customer number to hand.
We are closed right now. We are back on working days from 09:00 to 17:00; mail us and we will pick it up as soon as we are in.